CareersWork with ConexaHub

Help businesses never miss a lead.

We build and run AI agents that answer every lead, book the appointment and get people to actually show up, for local businesses in the US, Canada and Puerto Rico. We're a fully remote team, growing fast, and we measure one thing: appointments that show up.

How we work

Small team. Real impact.

Results, not hours

Every role has a scorecard. You'll know what "great" looks like from day 1.

Clients first

A client gets a real answer within 2 business hours, a new client goes live in about a week, and a lead hears from us in minutes.

Real AI work

Live voice, chat, SMS and WhatsApp agents for real clients, not demos.

Bilingual and remote

We work in English and Spanish (Spanish is a plus, not required for every role). Every role is fully remote.

How we hire

About 10 days, start to offer

  1. ApplyShort form below, with a 1–2 minute video.
  2. Your video questionAnswer the scenario listed under your role.
  3. Paid trial task1–2 hours of real work, paid.
  4. One callWith our founder.
  5. Offer and ramp14 days: learn and shadow, own it with review, then full ownership.
Open roles

Join the team

Client Success Manager / Ops (English)

Hiring first

Full-time · Remote · Mon–Fri 9am–6pm ET

You're our clients' person. You answer them fast, run their calls, get them live on time, show them their results every week, and catch a problem before they feel it. Service is what keeps our clients, and you own it.

See the full role

What you'll do

  • Reply to every client on Slack within 2 business hours, every day
  • Run Zoom calls: onboarding, 30/60/90-day reviews and save calls when something's off
  • Run each new client's onboarding from our checklist: chase access, approvals and lists so they go live in about 7 days
  • Send each client a weekly results recap: leads, booked appointments, shows
  • Turn every client request into a task with an owner and a due date, and close it
  • Spot churn signals (silence, no-shows, complaints) and act the same day. Ask for referrals and recommend upgrades when they fit

Your scorecard

WhatTarget
Client retention9 of 10 clients stay each quarter
First reply on Slackwithin 2 business hours, 95% of the time
Weekly recaps on time100%
New client livewithin 7 days
Overdue client tasks0
Upgrades or referrals1+ per month

You have

  • 2+ years in customer success, account management or agency client service
  • Excellent written English and confidence on Zoom with US business owners (Spanish a strong plus)
  • You read CRM and ad numbers and explain them simply
  • Organized in a project-management tool; you follow up without being asked

Not for you if

You think "the client didn't complain" means the client is happy, or you leave messages for tomorrow.

Your video question

“A client writes on Slack: 'We got 12 bookings but half didn't show. Is this working?' Reply to them, then tell us what you'd do this week.”

Paid trial task

Write a weekly recap from real (anonymized) numbers and a save message, then run a 5-minute mock onboarding call with us.

Appointment Setter (English)

Full-time · Remote · US Eastern–Pacific hours

You're the first voice a new lead hears and the reason booked demos actually happen. You call and text every new lead within minutes, book demos for our sales team, confirm them, and win back no-shows the same day.

See the full role

What you'll do

  • Call and text new inbound leads within 5 minutes during business hours
  • Qualify with a few simple questions and book demos
  • Confirm every demo the day before and 1 hour before. Rebook no-shows the same day
  • Work follow-up and reactivation lists by phone and SMS
  • Keep every lead's record and stage in the CRM up to date

Your scorecard

WhatTarget
Speed to leadunder 5 minutes on 9 of 10 leads
Show rate on booked demos70%+
Booked demos10+ per week
No-shows rebooked4 of 10+
Calls logged with an outcome100%

You have

  • Fluent spoken English (Spanish a plus)
  • 1+ year in appointment setting, SDR or call-center work
  • A quiet workspace, headset and reliable internet
  • Respect for contact-hour rules

Not for you if

You wait for leads to call back, or you don't like being measured daily.

Your video question

“A lead booked a demo for 2pm and didn't show. It's 2:10pm. Walk us through your next 24 hours.”

Paid trial task

5 roleplay calls with our AI practice prospect.

Automation & Fulfillment Specialist

Full-time · Remote · 4+ hours overlap with US Eastern

You build what our clients run on: AI agents trained on each business, plus the CRM pipelines, calendars, confirmations and reminders around them. Then you test everything before it goes live.

See the full role

What you'll do

  • Build and update client AI agents (voice, chat, SMS, WhatsApp)
  • Set up pipelines, calendars, booking confirmations, reminders and lead-form connections
  • Run every agent through our fixed scenario test before launch; nothing ships untested
  • Launch monthly SMS and email re-engagement campaigns for clients
  • Fix the issues our conversation reviews and monitors flag, the same day

Your scorecard

WhatTarget
New client livewithin 7 days of onboarding
Untested agents shipped0
Lead forms connected and verified before ads run100%
Rework requested by Client Success2 or fewer items a month
Booking and show rates per clientstable or improving

You have

  • 1–3 years building in a CRM/marketing-automation tool (funnels, workflows, calendars)
  • Experience with AI chat or voice tools
  • Strong written English (Spanish a strong plus)
  • A checklist mindset; you test like a skeptic

Not for you if

You need the strategy explained before you build, or you skip QA when you're busy.

Your video question

“A client says the AI booked a customer at a time that was already taken. What do you check first, and how do you stop it happening again?”

Paid trial task

Build a calendar, a confirmation workflow and a simple agent in a sandbox account, then run our test list.

Ads Consultant / Media Buyer (contract)

Part-time · Remote · US hours overlap

You run Meta lead campaigns for local service businesses (med spas, insurance, clinics) and judge them by booked appointments, not clicks. You work next to Client Success as the ads specialist on client reviews.

See the full role

What you'll do

  • Launch and optimize Meta lead-form and click-to-message campaigns for each client
  • Make weekly kill/scale decisions and brief new creatives
  • Make sure every new lead form is connected to the CRM before ads go live
  • Join monthly client reviews to explain ad results and next steps

Your scorecard

WhatTarget
Cost per booked appointmentat or under the client's target
Accounts reviewedevery account, every week
Launches with rejected ads or unconnected forms0

You have

  • 2+ years of client-facing media buying for lead generation, ideally local services
  • You know the special ad category rules for financial, housing and employment ads

Not for you if

You report clicks and cost per lead and stop there.

Your video question

“An ad gets leads at $8 each but none book. What do you check, in what order?”

Paid trial task

Audit one live account and send your top 3 changes.

Sales Closer (talent pool)

Contract · Remote · USA-based only · US hours · Commission on cash collected

We're building a bench for when demo volume passes what our founder can take. You run discovery-first demo calls with business owners, show the AI agents live, and close on the call. Pay is a percentage of the cash you bring in.

See the full role

What you'll do

  • Diagnose why leads are being lost before you pitch
  • Recommend the right package
  • Handle price and trust objections honestly
  • End every call with a dated next step
  • Hand new clients to Client Success with clear notes

Your scorecard

WhatTarget
Close rate on showed demos25%+
Closes on the full packagemost of them
Demos ending with a dated next step100%

You have

  • You're based in the USA (required for this role)
  • You've closed B2B services or software at $500–2,000/month by video
  • You review your own call recordings
  • You only promise what we deliver

Not for you if

You need a long nurture sequence to close, or you'd rather argue than listen.

Your video question

“A prospect says 'I'll think about it.' Show us your next 60 seconds.”

Optional

a recording of a call you closed (scrub client details).

Don't see your role?

Apply with the same form and pick "Other". In your video, tell us how you'd help us get more appointments to show up.

Apply

One short form. One video.

Pick the role, answer a few questions and send a 1–2 minute video (Loom or YouTube link) answering your role's question. Applications without a video won't be considered.

By applying you agree that we store your details to review your application. We'll reply within 5 business days.